ITsavvy : Enabling Enterprises To Accelerate Time To Value

Munu Gandhi, President and COO The pandemic has changed everything – including the role that technology plays in driving top- and bottom-line growth. As the critical component of the front office, technology leadership is being asked to deliver more value, to do it securely and to deliver business outcomes faster than ever. Technology leaders are getting the investments, the focused attention from the CEO and Board and support from their business peers. However, they are impacted by the complexity of their legacy application and infrastructure landscape, the push to “move to the cloud” and an inability to hire the talent required to complete the desired transformation

That is where ITsavvy comes in.

As an end-to-end IT solutions provider, ITsavvy provides best-in-class IT solutions. The company’s solutions and services give clients the peace of mind to focus on what’s mission-critical for their business.

"We were able to provide the solution in weeks, which enabled us to accelerate time to value for our client’s business needs"

Established in 2004, ITsavvy has catapulted from a Midwest start-up to one of the national leaders in IT products and services. ITsavvy focuses on four verticals: Cloud and Hosting, Network and Security, Collaboration, and the Remote Workforce; and delivers through three underlying horizontal service areas —managed services, lifecycle management, and field services. The firm has developed solutions that enable their clients to accelerate time to value in delivering business outcomes.“ Our ability to lean in to our partner ecosystem and stitch the fabric of their capabilities has enabled us to proactively deliver value for our clients” asserts Munu Gandhi, the President and COO of ITsavvy. When it comes to working with key partners, ITsavvy has accelerated their relationship with Dell Technologies, leveraging Dell’s solutions and services to develop solution blueprints that they jointly go to market to serve clients. As a Dell Titanium Partner, ITsavvy leverages the Dell solutions portfolio to serve their clients globally and across its verticals.

Leveraging Client Insights to Create Client Value

As a Trusted Advisor to its clients, ITsavvy lays great emphasis on having meaningful client conversations. These conversations give ITsavvy insights into their client’s business and technology strategy, key initiatives and individual goals and objectives. Consequently, those insights enable ITsavvy to develop a holistic strategy that creates value for their clients. These insights also enable ITsavvy to consolidate the feedback to understand broad client trends and develop solutions and services that can be effectively delivered to multiple clients.


Our ability to lean in to our partner ecosystem and stitch the fabric of their capabilities has enabled us to proactively deliver value for our clients

Gandhi notes that clients fell into 2 buckets as it related to pandemic readiness: those that were ready for the pandemic and those that were unprepared. Those prepared for the pandemic were able to accelerate through the pandemic because they could enable their employees to be productive from day one. Such businesses could engage with their clients and use the proper channels to sell their products and deliver support. And now, those clients are doubling down on their digital transformation initiatives because of the value they found during the pandemic and to create greater competitive barriers.

On the flip side, those businesses that were unprepared could not be productive from day one and struggled with taking or delivering orders. They could not engage and communicate with their clients in a streamlined and proactive manner and subsequently fell behind. These are the businesses keen on investing in IT now because they are forced to play catch up.

Clients are making massive technology investments, with most of them having the money and a list of projects for their business. Gandhi notes that a typical client concern was the same across the board—enterprises do not have the people, the know-how, or the time. As such, clients need trusted partners who can accelerate time to value and deliver business outcomes.

Through the insights gained in their client conversations, ITsavvy has leveraged its partner ecosystem to develop solution blueprints that enables them to deploy scalable, resilient, and secure infrastructure platforms in a standardized manner. By partnering with best-in-class technology firms, ITsavvy can deploy the solution blueprints across 200+ locations across all 4 regions of the globe, enabling clients to quickly turn up infrastructure services, in a consistent, repeatable and secure fashion. This approach also allows clients to focus on business outcomes vs. the bits and bytes of various technical vendor capabilities. The Cloud in a Box solution is one of the blueprints that ITsavvy has developed in partnership with Dell Technologies. This solution enables ITsavvy to deploy a private cloud platform with backup and recovery, network connectivity and colocation services globally.

Heightened Solutions—Powered by a Strategic Partner Ecosystem

ITsavvy’s Advanced Solutions Group offers 24/7/365 help desk services through their managed NOC and is a Microsoft Gold partner and Cloud Services Provider (CSP) supporting M365 and Azure, delivering clients peace of mind.
The company further offers a range of managed security services that deliver a cybersecurity framework, including managed hunting, incident response, detection, and cyber posture assessments to help strengthen an enterprise's cybersecurity strategy. With vendorcertified experts for break/fix, rollouts, retail IT, AV, technology refreshes, and structured cabling, ITsavvy’s Field Services ensure that their clients never have to worry about completing their onsite support or services in over 130 locations globally. ITsavvy provides professional services suited for projects of any size, including deploying hardware or migrating to the cloud.

Combining the capabilities of ITsavvy and its partner ecosystem has enabled the firm to support rapidly changing client needs. A large client was accelerating its growth through the pandemic; however, legacy infrastructure was slowing down their ability to keep up with demand. Since the client owned their own data center, they were not able to have on-demand capacity for hosting and connectivity, nor did they have disaster recovery capabilities. ITsavvy leveraged its Data Center in a Box solution blueprint for the client, which provided them dual colocation capabilities, private cloud services with disaster recovery, dynamic bandwidth with public cloud connectivity and a global security platform. “We were able to provide the solution in weeks, which enabled us to accelerate time to value for our client’s business needs,” mentions Gandhi.

Moving Forward in a Post Pandemic World—Stepping Up the IT Game

Since its inception, ITsavvy has continued to grow its footprint and capabilities to serve its clients. With over $250 million in revenue, an Advanced Solutions Group that delivers professional services and managed services globally, a dedicated team of certified engineers, global distribution capabilities for millions of products and a strong partner ecosystem, ITsavvy delivers on behalf of its roster of clients on a 24/7/365 basis.

ITsavvy’s “three-legged stool” – clients, partners, and the firm – enables ITsavvy to understand client needs and strategically deliver on their behalf. With its focus on core partners in its ecosystem, the company will continue building scalable, resilient and secure solution blueprints. These SKU-based solutions offered by ITsavvy, build trust among clients as they have access to worldclass technology, that are integrated into solutions that can deliver business outcomes globally. Gandhi believes that the harmony of the three-legged stool is stronger than it has ever been. This philosophy has created a tremendous amount of excitement within the firm and partner ecosystem, setting the foundation for the value that ITsavvy will be creating in the next 12 to 18 months.

Company
ITsavvy

Headquarters
Addison, IL

Management
Munu Gandhi, President and COO

Description
As an end-to-end IT solutions provider, ITsavvy provides best-in-class IT solutions. The company’s solutions and services give clients the peace of mind to focus on what’s mission-critical for their business. Established in 2004, ITsavvy has catapulted from a Midwest start-up to one of the national leaders in IT products and services. ITsavvy focuses on four verticals: Cloud and Hosting, Network and Security, Collaboration, and the Remote Workforce; and delivers through three underlying horizontal service areas —managed services, lifecycle management, and field services.

ITsavvy